OneTrolley - Kiss that $58. goodbye

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Not resolved
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Finally received a tracking number for DSL that DSL had no information on. OneTrolley.com website has been taken down for maintenance and updates....can't even find the tracking number again. Boy what a total scam.

OneTrolley

ORDER #40639

Thank you for your purchase!

Hi Janice, we're getting your order ready to be shipped. We will notify you when it has been sent. Visit our store

Order summaryLuxury Oil Waxed Leather Tote Handbag × 1

Coffee

$52.95

Subtotal

$52.95

Shipping

$5.99

Total

$58.94 USD

Their web page

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Request ID: 032f52cc-07c5-41

Product or Service Mentioned: Onetrolley Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Full refund.

I liked: Item advertised looked like a quality product.

I didn't like: No customer service, Phone number or address to contact, Now the website is down for maintenance.

  • Onetrolley Rip Off
Company wrote 0 private or public responses to the review from Dec 04.

OneTrolley - Beware of this company advertised on Facebook

0 comments
Not resolved
1.9
Details
Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website

Ordered a satchel on July 21, 2018. Still waiting for my shipment.

Finally received a DSL tracking number last week but DSL is unable to provide tracking information. I should have read online review prior to placing my order as the cost was immediately deducted from my checking account. Most companies but a credit hold on your account and then put the charge through once item has SHIPPED. Emails to the company are polite yet ineffective in getting a confirmation from them or DSL.

I pray I'll receive this satchel in my lifetime or at least before I stop working....I won't need the satchel then. They said once it was received I could send it back for a refund.

Yeah right. If I ever get this product I'll do a happy dance.

Product or Service Mentioned: Onetrolley Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $62.

Preferred solution: Deliver product or service ordered.

I liked: Product described looked like a good value.

I didn't like: Unable to receive a delivery date dsl tracking not reliable.

Company wrote 0 private or public responses to the review from Nov 19.

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